Affected Models

The table below lists all five affected models — all from the 2026 model year:

Model	Model Year	Category	Contact Dealer
Santa Fe	2026	Mid-size SUV	Authorized Dealer
Palisade	2026	Large 7-8 seat SUV	Authorized Dealer
Kona	2026	Compact SUV	Authorized Dealer
Sonata	2026	Mid-size sedan	Authorized Dealer
Azera	2026	Premium sedan	Authorized Dealer

Total vehicles affected: 857 across Saudi Arabia

Defect Details and Cause

What Exactly Is the Problem?

The fault is in the instrument cluster system — the electronic panel in front of the driver that displays essential driving information. According to the ministry, the defect may cause:

• Vehicle speed not displayed

• Fuel level not displayed

• Warning alerts not appearing

• Possible complete cluster failure during driving

This information is critical for safe driving. Its absence increases the risk of unintentionally exceeding speed limits, running out of fuel in remote areas, or missing important vehicle status warnings.

Software or Mechanical?

The defect is software-related, per the official announcement. This means the repair is performed via a software update at an authorized service center — no part replacements required. Expected repair time is relatively short, typically under one hour.

Global Context

The Saudi recall is part of a broader global Hyundai action. In March 2026, Hyundai Motor America announced a recall of more than 1.1 million vehicles worldwide for the same software fault. The global recall covers Santa Fe, Santa Fe Hybrid, Palisade, Palisade Hybrid, Kona, Sonata, Sonata Hybrid, Tucson, Tucson Hybrid, Tucson PHEV, Ioniq 5, and Santa Cruz models.

The global recall stems from vehicles failing to comply with US Federal Motor Vehicle Safety Standard FMVSS 101 'Controls and Displays.' Saudi Arabia's Ministry of Commerce is coordinating with Hyundai globally to apply the same fix to vehicles sold locally.

How to Check Your Vehicle — Step by Step

Step 1: Locate Your VIN

The VIN (Vehicle Identification Number) is your car's unique 17-character identifier. You can find it in:

• Vehicle registration (Istimara) — specifications section

• Metal plate on the lower windshield, driver's side

• Sticker inside the driver-side door jamb

• Official Hyundai mobile app

Step 2: Visit Recalls.sa

Go to the official Defective Products Recall Center website: Recalls.sa. Enter your VIN in the search field and click 'Check.' The portal will immediately tell you whether your vehicle is included in the recall list.

Step 3: Contact Your Authorized Distributor

If your vehicle is included, contact your authorized distributor to schedule the free repair. The toll-free hotlines for Hyundai's three authorized distributors in Saudi Arabia:

Distributor	Hotline	Notes
الوعلان / Wallan	8001240401	Toll-free
المجدوعي / Almajdouie	8003040777	Toll-free
ناغي / Naghi	8001240191	Toll-free

All repairs are completely free of charge to the owner

Precautions While You Wait

Until the repair is performed, take these precautions if your vehicle is in the recall:

• Monitor your speed using navigation apps (Google Maps or Waze) as a backup

• Fuel up early and don't wait for the low-fuel warning

• Don't ignore any warning lights in the instrument cluster

• Keep up with scheduled vehicle inspections

• Save your VIN in your phone for quick reference

About the Saudi Recall System

What Is the Defective Products Recall Center?

The Defective Products Recall Center operates under the Saudi Ministry of Commerce and is the official body responsible for announcing vehicle and product recalls in the Kingdom. It runs through the Recalls.sa portal and the public-awareness campaign 'Sallimni wa Aslam' (Hand it over, stay safe).

Does the Recall Affect My Warranty?

No, recall repairs do not negatively impact your vehicle warranty. On the contrary, completing recall-related repairs preserves your warranty validity and ensures the vehicle remains safe to operate.

What If I Bought the Car Used?

The recall follows the VIN, not the owner. Whether you are the original owner or bought the vehicle used, the repair is free at any authorized distributor as long as the VIN is on the recall list.

المصدر / Source: Saudi Ministry of Commerce - mc.gov.sa | recalls.sa | 'Sallimni wa Aslam' campaign

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